Quality Technician - QA, Root-Cause & Process Improvement

Trane Technologies; Grand Rapids (MI); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Health insurance

401K match

Paid time off

Tuition assistance

Job summary

Trane Technologies is seeking a Quality Inspector at our Grand Rapids, MI facility to conduct QA inspections, investigate defects, and drive corrective actions. You will collaborate with Engineering and Production to troubleshoot issues and maintain thorough documentation of results.

The role requires hands-on problem-solving, strong attention to detail, and experience with lean manufacturing tools. Expected to work on-site with a focus on continuous improvement and quality metrics reporting.

Qualifications

• High School Diploma or equivalent; Associate degree in a technical field preferred.
• Minimum of 2 years of experience in electrical and mechanical systems testing or repair.
• Two years of college/technical school, four years of related experience, or equivalent combination.
• Experience with lean manufacturing and continuous improvement tools (MDI, Kaizen, 5S, etc.).
• Proficiency with quality inspection methods and processes.
• Flexibility with work schedule.
• Strong computer skills (Excel, Word, PowerPoint, Visio, etc.).
• Knowledge of manufacturing processes and assembly operations.
• Ability to collaborate effectively across teams.
• Skilled in blueprint reading and GD&T.
• Basic understanding of compressor-related components and critical features.

Responsibilities

• Conduct quality assurance inspections and use findings to improve production processes and standards.
• Investigate quality issues, identify root causes, initiate corrective actions, and verify resolution.
• Participate in Root Cause Analysis and structured problem-solving activities.
• Collaborate with Engineering and Production to troubleshoot mechanical and electrical issues and develop repair/rework instructions.
• Maintain accurate documentation of non-conforming materials, defects, and inspection results.
• Escalate relevant defects to Quality Engineering and/or Supplier Quality.
• Create quality alerts and execute containment activities as needed.
• Perform inspections of raw materials, in-process components, and final assemblies to ensure compliance with specifications.
• Ensure proper calibration, validation, and safe operation of inspection equipment.
• Conduct internal audits of departments and workstations, identifying opportunities for process improvement.
• Support metric reporting using the Quality Management System and Manufacturing Execution System.
• Demonstrate thorough understanding of technical components and processes involved in chiller assembly.
• Perform first-piece, in-process, and final inspections on parts and assemblies.
• Support development and maintenance of Control Plans and quality system documentation.
• Assist with training and coaching on quality processes, standards, and tools.
• Compile weekly and monthly reports as required.
• Lead problem-solving initiatives to improve quality, safety, and Takt attainment.
• Analyze data to reduce defects, rework, and external failures, and to improve customer satisfaction.
• Ensure quality and process requirements are clearly understood and consistently followed.
• Partner with Engineering and Operations to establish capable, effective quality plans and processes.
• Collect, report, and communicate quality metrics and issues.
• Conduct process audits and support implementation of improvements.
• Support the Quality Management System by delivering compliant products and meeting quality objectives.
• Read and interpret engineering drawings, specifications, and requirements.
• Use precision measurement tools, instruments, and electrical testing equipment (e.g., voltmeters).
• Participate in MDI meetings and follow Standard Work and Escalation Plans.
• Perform other duties as assigned.
• Part of the Quality team supporting Manufacturing and Engineering at our Grand Rapids, MI facility.
• Committed to strong values, culture, and engagement.
• Dedicated to delivering excellent service to internal customers.
• Collaborative environment focused on strong cross-functional relationships.
• Reports to Quality Engineering and works closely with Operations and Quality team members.

Skills

Quality inspection

Root cause analysis

Troubleshooting

Documentation

Data analysis

Continuous improvement

Cross-functional collaboration

Excel

PowerPoint

Visio

Education

High School Diploma

Associate degree in technical field

Tools

Excel

Word

PowerPoint

Visio

Job description

Trane Technologies is seeking a Quality Inspector at our Grand Rapids, MI facility to conduct QA inspections, investigate defects, and drive corrective actions. You will collaborate with Engineering and Production to troubleshoot issues and maintain thorough documentation of results.

The role requires hands-on problem-solving, strong attention to detail, and experience with lean manufacturing tools. Expected to work on-site with a focus on continuous improvement and quality metrics reporting.