Hands-On IT Infrastructure Manager — Onsite Lead

Vaco by Highspring; Cincinnati (OH); On-site; USD 100,000 - 130,000; Full time

Job summary

A well-established organization in Cincinnati seeks an experienced IT Infrastructure Manager. This role involves leading a small team of engineers while managing daily technical operations and major incidents. Responsibilities include planning and supporting core IT infrastructure, ensuring network and server performance, and overseeing incident response. Candidates should have over 8 years of experience in IT infrastructure and strong leadership skills. This is a full-time, onsite position with a 4-week rotating on-call schedule.

Qualifications

• 8-10+ years of IT infrastructure experience.
• 3-5+ years of direct leadership managing technical teams.
• Strong background in ITIL-based environments.

Responsibilities

• Lead daily IT infrastructure operations and ensure projects are delivered on time.
• Act as primary escalation point for critical incidents.
• Manage and mentor a small team of engineers.

Skills

Strong analytical and problem-solving skills

Excellent communication skills

Customer-service oriented mindset

Education

Bachelor’s degree or equivalent experience

Tools

VMware vSphere

Microsoft Windows Server

VMware Horizon (VDI)

SAN storage solutions

Microsoft Exchange

F5 Big-IP

Azure

Job description

A well-established organization in Cincinnati seeks an experienced IT Infrastructure Manager. This role involves leading a small team of engineers while managing daily technical operations and major incidents. Responsibilities include planning and supporting core IT infrastructure, ensuring network and server performance, and overseeing incident response. Candidates should have over 8 years of experience in IT infrastructure and strong leadership skills. This is a full-time, onsite position with a 4-week rotating on-call schedule.