Onsite IT & AV Support Technician

Sky Systems, Inc. (SkySys); Malvern (Chester County); On-site; USD 45,000 - 60,000; Full time

Job summary

Sky Systems, Inc. (SkySys) is seeking an L1 + AV Technician for onsite support in Malvern, Chester County. This role focuses on troubleshooting desktops, audio-visual systems, and network checks, ensuring seamless daily operations.

Ideal candidates have 2–4 years of experience in IT and AV support and must possess strong communication skills. Responsibilities include managing conference room operations and coordinating with vendors. The position requires hands-on involvement in various IT-related tasks.

Qualifications

• 2–4 years of experience in IT and AV support.
• Hands-on troubleshooting experience with desktops, laptops, and meeting room devices.
• Basic understanding of network fundamentals such as LAN ports and cabling.

Responsibilities

• Perform desktop and notebook troubleshooting, including warranty repair coordination.
• Provide L1 AV support for meeting rooms.
• Assist with basic troubleshooting of corporate printers.

Skills

IT support

Audio-visual support

Troubleshooting

Customer service

Documentation

Tools

ServiceNow

Microsoft Teams

Zoom

Webex

Job description

Sky Systems, Inc. (SkySys) is seeking an L1 + AV Technician for onsite support in Malvern, Chester County. This role focuses on troubleshooting desktops, audio-visual systems, and network checks, ensuring seamless daily operations.

Ideal candidates have 2–4 years of experience in IT and AV support and must possess strong communication skills. Responsibilities include managing conference room operations and coordinating with vendors. The position requires hands-on involvement in various IT-related tasks.