Onsite Inventory & Customer Solutions Specialist

MSM (Northern Safety); Little Rock (AR); On-site; USD 36,000 - 48,000; Full time

Job summary

MSM (Northern Safety) is seeking a field inventory and customer support associate to operate on-site at customer facilities. You will scan and stock parts, transport products, and place reorders while maintaining accurate inventory levels and safe work practices.

The role requires strong communication, reliability, and the ability to respond promptly to customer needs. On-site work with varied daily conditions.

Qualifications

• High school diploma or GED required or equivalent experience.
• Experience with VMI programs, customer service, driving, or similar positions a plus.
• Ability to build and maintain positive customer relationships and respond promptly to needs.
• Must be a team player, adaptable to change, and able to work with minimal supervision.
• Forklift training and certification required.
• Ability to lift up to 80 lbs., walk/stand for long periods, and work in varied conditions.

Responsibilities

• Scans and stocks inventory at the customer’s site and maintains proper levels.
• Investigates and resolves customer problems regarding CPS business.
• Delivers products to customers and places replenishment orders.
• Maintains clean and organized CPS racks and bins.
• Communicates issues to appropriate internal departments and follows safety procedures.
• Identifies opportunities for improvement and forwards leads to relevant teams.
• Other duties as assigned.

Skills

Customer service

Communication skills

Team player

Self-starter

Office software

Forklift certification

Reading/comprehension

Problem solving

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

MSM (Northern Safety) is seeking a field inventory and customer support associate to operate on-site at customer facilities. You will scan and stock parts, transport products, and place reorders while maintaining accurate inventory levels and safe work practices.

The role requires strong communication, reliability, and the ability to respond promptly to customer needs. On-site work with varied daily conditions.