Onsite Insurance Risk Analyst (Onsite Client Consultant)

Marsh; Southfield (MI); On-site; USD 60,000 - 80,000; Full time

Job summary

Marsh in Detroit, MI seeks an onsite Insurance Risk Analyst to support the Specialty Insurance Operations team. The role emphasizes data accuracy, documentation, and coordination with brokers and internal stakeholders to keep risk records current.

You will handle certificates of insurance, logs, annual inventories, ServiceNow requests, and logistics, while prioritizing confidentiality and professional communication. A high school diploma is required; a college degree is preferred.

Qualifications

• Relevant experience in commercial insurance, risk management, or a related field.
• Experience in administrative, operational, or business-support roles.
• Knowledge of insurance practices and documentation.

Responsibilities

• Prepare and process certificates of insurance and proof-of-auto-insurance letters.
• Maintain policy and binder logs and coordinate follow-up with brokers.
• Support policy reviews using standard templates and organize documents.
• Maintain records and lead annual document inventories.
• Coordinate business-continuity activities, logistics and meetings.
• Submit and monitor ServiceNow requests through completion.
• Maintain team website content, resources, and events calendar.
• Distribute weekly tracking logs and communications.

Skills

Organization

Communication

Microsoft Office

Documentation management

Attention to detail

Client service

Education

High school diploma

Associate degree or coursework in business administration, insurance, risk management

Tools

Microsoft Office

Job description

Onsite Insurance Risk Analyst

Marsh is seeking a detail-oriented Insurance Risk Analyst to join our Specialty Insurance Operations team working offsite with one of our large clients in Detroit, MI.

We will count on you to:

• Prepare and process certificates of insurance and proof-of-auto-insurance letters.
• Maintain policy and binder logs, track outstanding documentation, and coordinate follow-up with brokers after policy expiration.
• Support policy reviews by completing standard templates and organizing final documents in designated repositories.
• Maintain accurate records and lead annual document-inventory reviews, including shared-drive cleanup and retention of final work products.
• Coordinate business continuity activities, including maintaining Fusion records, attending quarterly meetings, and supporting annual plan maintenance and testing.
• Submit and monitor ServiceNow requests through completion.
• Maintain team website content, shared information resources, and the team events calendar.
• Update and distribute weekly Insurance Risk Management tracking logs and communications, including attendance and participation tracking.
• Coordinate team travel, expense reports, monthly tracking worksheets, and related distributions.
• Coordinate quarterly financial presentations, calendar invitations, and conference room reservations.
• Coordinate floor-related work orders and verify completed requests.
• Provide additional administrative and project support as needed.

What you need to have:

• Relevant experience in commercial insurance, risk management, or a related field (5+ years preferred).
• Experience working in a professional environment focused on administrative, operational, or business-support.
• High school diploma (required); college degree (preferred).
• Knowledge of insurance practices, documentation, and administrative processes.
• Strong organizational skills and attention to detail, with the ability to manage competing priorities and deadlines.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office applications and the ability to learn enterprise systems and document-management tools.
• Ability to handle confidential and sensitive information with discretion.
• Strong follow-through, problem-solving skills, and responsiveness to internal clients and stakeholders.

What makes you stand out?

• Experience supporting corporate insurance, commercial insurance, risk management, brokerage, underwriting, claims, or policy administration activities.
• Familiarity with insurance policies, binders, certificates of insurance, renewals, brokers, and related documentation.
• Associate degree or coursework in business administration, insurance, risk management, or a related discipline.
• Experience working directly with a client or in a consultant capacity.

Why join our team?

At Marsh, you will have access to professional development opportunities, meaningful work, and supportive leaders. We foster an inclusive, collaborative culture where talented colleagues create innovative solutions and make a difference for clients, communities, and one another. Our global scale also provides opportunities for career growth, mobility, competitive rewards, and comprehensive benefits.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting [e-mail].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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