Health & Benefits Consultant

Mercer; Grand Rapids (MI); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Marsh is seeking a Health team professional to join Marsh People & Investments. The role can be based in Southfield or Grand Rapids, MI, with a hybrid schedule requiring at least three days per week in the office.

You will lead or participate in client engagements, develop cost projections, and analyze utilization data to support health and welfare insurance projects. Strong Excel skills and client-facing experience are essential.

Qualifications

• BA/BS degree required.
• 3+ years in health care benefits or related consulting.
• Strong analytical and mathematical abilities.
• Excellent communication and listening skills.
• Excel proficiency and MS Office suite working knowledge.

Responsibilities

• Participate or lead client engagements covering service delivery, strategy, plan design, renewals and cost projections.
• Lead cost projections and vendor renewal workups.
• Leverage AI/tech-enabled tools to enhance analysis.
• Provide financial, contract and administrative review of junior staff work.
• Analyze data including claims and utilization to identify trends and model costs.
• Review SPDs and vendor contracts for compliance with client expectations and law.
• Manage day-to-day client contact and mentor junior staff.

Skills

Excel

Client facing

Analytical skills

Communication

Self-starter

Leadership

Education

BA/BS degree

Job description

We are seeking a talented individual to join our Health team at Marsh People & Investments. This role can be based in Southfield or Grand Rapids, MI and offers a hybrid work arrangement, requiring a minimum of three days per week in the office.

We will count on you to:

• Participate or lead routine client engagements, including managing overall service delivery, strategy, financial evaluations, plan design, renewal, business placement, benchmarking and other projects associated with underwriting health and welfare insurance, brokering contracts or projecting health care related costs
• Lead developing cost projections and evaluation of vendor renewal workups
• Thrive and be motivated by an environment that embraces AI and technology-enabled tools
• Provide high level financial, contract and/or administrative analysis and review of the work of junior staff
• Perform data analysis (example includes but is not limited to reviewing claims and utilization data and look for trends and patterns); may involve use of the Mercer's internal financial tools to develop self-funded claims projections, set rates and model employee cost-sharing scenarios
• Review internal compliance and client disclosure requirements, external vendor contracts, summary plan documents (SPD's) and employee communications to ensure alignment with client expectations and legal requirements
• Handle day-to-day client contact/management to resolve project-related questions and challenges, and guide junior staff members in client interactions

What you need to have:

• BA/BS degree
• Minimum of 3 years’ experience in identifying, designing, recommending and implementing efficient, innovative business solutions to clients' complex health care benefits challenges
• Renowned expertise and industry reputation in the health & benefits field
• Client facing experience in a consulting environment
• Excellent analytical and mathematical skills, and strategic planning
• Exceptional communication and listening skills
• Self-starter with the ability to collaborate and lead teams to deliver project objectives
• Proficient in Excel and working knowledge of the MS Office suite

What makes you stand out?

• Enthusiastic, innovative sales and marketing skills with the ability to market organizational strengths successfully
• Demonstrated ability to confidently present and communicate effectively to stakeholders
• Intellectual curiosity that challenges the status quo

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting [e-mail].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.