Insurance Risk & Operations Specialist

Marsh; Southfield (MI); On-site; USD 60,000 - 80,000; Full time

Job summary

Marsh in Detroit, MI seeks an onsite Insurance Risk Analyst to support the Specialty Insurance Operations team. The role emphasizes data accuracy, documentation, and coordination with brokers and internal stakeholders to keep risk records current.

You will handle certificates of insurance, logs, annual inventories, ServiceNow requests, and logistics, while prioritizing confidentiality and professional communication. A high school diploma is required; a college degree is preferred.

Qualifications

• Relevant experience in commercial insurance, risk management, or a related field.
• Experience in administrative, operational, or business-support roles.
• Knowledge of insurance practices and documentation.

Responsibilities

• Prepare and process certificates of insurance and proof-of-auto-insurance letters.
• Maintain policy and binder logs and coordinate follow-up with brokers.
• Support policy reviews using standard templates and organize documents.
• Maintain records and lead annual document inventories.
• Coordinate business-continuity activities, logistics and meetings.
• Submit and monitor ServiceNow requests through completion.
• Maintain team website content, resources, and events calendar.
• Distribute weekly tracking logs and communications.

Skills

Organization

Communication

Microsoft Office

Documentation management

Attention to detail

Client service

Education

High school diploma

Associate degree or coursework in business administration, insurance, risk management

Tools

Microsoft Office

Job description

Marsh in Detroit, MI seeks an onsite Insurance Risk Analyst to support the Specialty Insurance Operations team. The role emphasizes data accuracy, documentation, and coordination with brokers and internal stakeholders to keep risk records current.

You will handle certificates of insurance, logs, annual inventories, ServiceNow requests, and logistics, while prioritizing confidentiality and professional communication. A high school diploma is required; a college degree is preferred.