Onsite Inside Sales & Customer Experience Agent

American Power and Gas; Town of Florida (NY); On-site; USD 68,000 - 91,000; Full time

Benefits offered by this job

On-site training

Health, dental, vision, life insurance

Paid time off

Paid holidays

Weekly pay

Base salary + commission

Weekday schedule

Company events

Job summary

American Power & Gas is seeking a Customer Experience Agent to join our onsite call center team in New York. You will engage residential and small commercial customers by phone, delivering energy solutions and delivering great service in a fast-paced environment.

No prior sales experience is required; we provide full training, ongoing coaching, and opportunities for career development. This entry-level role offers a guaranteed base salary plus commission, weekday hours, and comprehensive

Qualifications

• Excellent verbal communication and strong listening skills.
• Team-oriented in a high-volume call center.
• Open to feedback and thrive in a fast-paced workplace.

Responsibilities

• Engage residential and small commercial customers by phone in a call center environment.
• Provide exceptional customer service by addressing needs and guiding customers through the process.
• Build customer relationships in a fast-paced inside sales setting.
• Participate in telemarketing efforts to generate leads and promote energy services.
• Collaborate with a supportive team with ongoing coaching to improve care and sales skills.

Skills

Call center

Customer service

Inside sales

Telemarketing

Job description

American Power & Gas is seeking a Customer Experience Agent to join our onsite call center team in New York. You will engage residential and small commercial customers by phone, delivering energy solutions and delivering great service in a fast-paced environment.

No prior sales experience is required; we provide full training, ongoing coaching, and opportunities for career development. This entry-level role offers a guaranteed base salary plus commission, weekday hours, and comprehensive