Inside Sales & Customer Experience Agent (Onsite)

American Power & Gas; Town of Florida (NY); On-site; USD 68,000 - 91,000; Full time

Benefits offered by this job

On-site training

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Paid holidays

Weekly pay

Guaranteed base salary plus commission

Weekday work only

Job summary

American Power & Gas is hiring a Customer Experience Agent to join our onsite team in New York. The role focuses on inside sales and exceptional customer service for residential and small commercial customers, with leads provided and ongoing coaching.

The position offers base salary plus commission, paid training, career growth opportunities, and weekday hours, with no weekends. Training is on-site and supportively structured to help you thrive in a fast-paced call center environment.

Qualifications

• No prior sales or telemarketing experience required—entry-level, mid-level, and experienced candidates are encouraged to apply.
• Excellent verbal communication and strong listening skills.

Responsibilities

• Leads completely provided, engage with residential and small commercial customers to offer energy solutions over the phone in a call center environment.
• Provide exceptional customer service by addressing customer needs, answering questions, and guiding them through the process.
• Work in a fast-paced call center setting with an emphasis on inside sales and building customer relationships.
• Participate in telemarketing efforts, generating leads and promoting green energy services.
• Collaborate with a supportive team, receiving ongoing coaching to improve your customer care and sales skills.

Job description

American Power & Gas is hiring a Customer Experience Agent to join our onsite team in New York. The role focuses on inside sales and exceptional customer service for residential and small commercial customers, with leads provided and ongoing coaching.

The position offers base salary plus commission, paid training, career growth opportunities, and weekday hours, with no weekends. Training is on-site and supportively structured to help you thrive in a fast-paced call center environment.