Onsite Infra Delivery Lead - Data Center & Services

E-Solutions; Winnetka (IL); On-site; USD 120,000 - 155,000; Full time

Job summary

E-Solutions is seeking an experienced Site Delivery Manager for our Northfield, IL client site to lead onsite delivery of IT infrastructure services. You will ensure operational excellence, manage Data Center and Compute environments, and align with executives and project teams to meet SLAs and business objectives.

The role requires deep DC/Compute expertise, strong vendor coordination, and proven ability to drive improvements, manage risk, and maintain compliance across complex enterprise

Qualifications

• 10–15 years of experience in IT Infrastructure Services.
• 8+ years in Service Delivery or Infrastructure Management roles.
• Experience managing customer-facing operations within enterprise environments.
• Strong understanding of Data Center, Compute, and Managed Services operations.
• Experience handling executive-level customer interactions and escalations.

Responsibilities

• Act as onsite service delivery lead and trusted advisor for the customer.
• Oversee day-to-day delivery across Data Center and Compute environments.
• Monitor service performance and drive continuous improvement.
• Coordinate incident, problem, change, and service request processes.
• Lead major incident management and ensure timely resolution.
• Build relationships with customer stakeholders and leadership teams.
• Conduct regular service review meetings and provide updates, risk assessments, and improvement plans.
• Oversee data center operations, including server infrastructure, storage, virtualization, and hardware lifecycle management.
• Coordinate maintenance activities, upgrades, migrations, and refresh programs.
• Ensure compliance with security, audit, and operational standards.
• Support business continuity and disaster recovery readiness.
• Coordinate with project teams and stakeholders for onboarding and transition to operations.

Skills

Data Center Operations

Server Infrastructure

Environmental Monitoring

Capacity & Asset Mgmt

Disaster Recovery

Capacity Planning

Backup & Recovery

Security & Compliance

Education

Bachelor's Degree in CS/IT/Engineering

Tools

VMware

Microsoft Infrastructure

ITIL Certification

PMP/Prince2 Certification

Job description

E-Solutions is seeking an experienced Site Delivery Manager for our Northfield, IL client site to lead onsite delivery of IT infrastructure services. You will ensure operational excellence, manage Data Center and Compute environments, and align with executives and project teams to meet SLAs and business objectives.

The role requires deep DC/Compute expertise, strong vendor coordination, and proven ability to drive improvements, manage risk, and maintain compliance across complex enterprise