Onsite IMAC Technician | Windows Pro, Waukesha

JobDiva, Inc.; Waukesha (WI); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D insurance

Disability plans

Paid holidays

Job summary

CompucomStaffing is seeking an IMAC Technician to join the team onsite in Waukesha, WI and provide end-user support. The role involves imaging, setup, deployment, and SNOW-based asset tracking.

The ideal candidate has 3+ years of PC hardware/software experience, familiarity with imaging/deploying PCs, and knowledge of ServiceNow or similar ticketing systems, with strong customer-facing skills and Windows 10/11 proficiency.

Qualifications

• Minimum 3+ years of experience supporting PC hardware and software.
• Experience imaging, deploying, and troubleshooting PCs.
• Experience with ServiceNow or similar ticketing system.

Responsibilities

• Performs IMAC project work – imaging, setup, deployment, SNOW for asset tracking.
• Represents the company in a professional and businesslike manner and communicates effectively with customers and associates.
• Interacts with customers, responding to routine technical questions or requests for information.
• Escalates problems to a higher level of support if unable to resolve.

Skills

PC Hardware

Imaging

Ticketing systems

Customer facing

Training ability

Windows 10/11

Multitasking

Tools

ServiceNow

Job description

CompucomStaffing is seeking an IMAC Technician to join the team onsite in Waukesha, WI and provide end-user support. The role involves imaging, setup, deployment, and SNOW-based asset tracking.

The ideal candidate has 3+ years of PC hardware/software experience, familiarity with imaging/deploying PCs, and knowledge of ServiceNow or similar ticketing systems, with strong customer-facing skills and Windows 10/11 proficiency.