Onsite HVAC Customer Service Specialist

Airtron Heating & Cooling HVAC; San Antonio (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Airtron Heating & Cooling HVAC in San Antonio is seeking a Customer Service Representative for a fully onsite role. You will answer phones, schedule appointments, assist customers, process payments and manage data entry to support field crews and management.

Ideal candidates have 2–4 years of office experience, strong communication, and proficiency in MS Office. This fast-paced team values accuracy, reliability and a service-first mindset.

Qualifications

• High School Diploma or GED required.
• 2–4 years of office experience, prioritizing customer interactions.
• Proficient in MS Office (Excel, Word, Outlook) and data entry.

Responsibilities

• Answers phones, schedules customers and assists inquiries.
• Provides customer services relating to sales, installations and communications.
• Processes payments, refunds and supports data entry and routing of resources.
• Maintains customer relations and resolves complaints in line with policy.

Skills

Customer service

Phone handling

Communication

Teamwork

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Airtron Heating & Cooling HVAC in San Antonio is seeking a Customer Service Representative for a fully onsite role. You will answer phones, schedule appointments, assist customers, process payments and manage data entry to support field crews and management.

Ideal candidates have 2–4 years of office experience, strong communication, and proficiency in MS Office. This fast-paced team values accuracy, reliability and a service-first mindset.