On-Site Service Coordinator – Commercial HVAC & Growth

Daikin Applied Americas; San Antonio (TX); On-site; USD 32,580 - 50,406; Full time

Benefits offered by this job

Medical insurance options

401K retirement plan with employer match

Paid time off

Tuition reimbursement after 6 months

Job summary

A leading HVAC company is seeking a Service Coordinator in San Antonio, Texas. This role will involve scheduling technicians, addressing customer inquiries, and managing administrative functions essential to the service office's operations. Candidates should have a high school diploma or GED and at least 2 years of related experience in the service field. Strong organizational, communication, and customer service skills are necessary. Benefits include health insurance, 401K match, and paid time off.

Qualifications

• 2+ years of related experience in Mechanical, Electrical, Plumbing service field or comparable industry.
• Working knowledge of Microsoft Office Suite.
• Strong written and verbal communication skills.

Responsibilities

• Schedule and dispatch Commercial HVAC Technicians for jobs.
• Address customer inquiries and route technical questions appropriately.
• Track time and attendance for Technicians.
• Maintain communication with customers on job scheduling and follow-ups.

Skills

Customer service skills

Organization skills

Problem-solving skills

Communication skills

Education

High School Diploma or GED

Bachelor's degree (preferred)

Tools

Microsoft Office Suite

Astea or similar service tracking software

Job description

A leading HVAC company is seeking a Service Coordinator in San Antonio, Texas. This role will involve scheduling technicians, addressing customer inquiries, and managing administrative functions essential to the service office's operations. Candidates should have a high school diploma or GED and at least 2 years of related experience in the service field. Strong organizational, communication, and customer service skills are necessary. Benefits include health insurance, 401K match, and paid time off.