Onsite HPC/AI Process Improvement Intern

Hewlett Packard Enterprise Company

Springfield (MA)

On-site

USD 48,000 - 56,000

Part time

2 days ago

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Job summary

Hewlett Packard Enterprise Company is seeking an HPC/AI Systems Service Process Improvement Engineer Intern. The role is onsite at a partner/customer site, with responsibilities spanning CI process development, site alignment, and hands-on hardware activities.

Eligible students are pursuing a Bachelor's in a technical field, with familiarity in AI tools (CoPilot and GitHub) for process automation. You will collaborate with the Americas Tech Advisor and teammates to drive project tasks and learn

Qualifications

Pursuing a Bachelor's degree in a technical field.
Familiarity with AI tools (CoPilot and GitHub) for process automation.

Responsibilities

Work with Site Team and ATA to review and implement CI processes (Case Mgmt, Site Process Alignment, Documented Processes, Process Gaps, Contracts, Revenue, KPIs).
Collaborate with team members via in-person, phone, email, Teams and Slack.
Assist with hands-on hardware and system installation activities when needed.
Review tickets for hardware actions and document actions taken.
Interact with ticket system to pass tickets to next steps.
Complete training on compute hardware, network, and storage components.
Read system docs/diagrams to identify components.
Operate and maintain hand tools and low-power tools on site.
Lift/move parts up to 50 lbs solo, 75 lbs with assistance.