Onsite Hearing Instrument Specialist — Elevate Patient Care

Nationsbenefits; Johnson City (TN); On-site; USD 65,000 - 95,000; Full time

Job summary

NationsBenefits is hiring for a full-time, onsite audiology position within Sam's Clubs across the United States. You will evaluate hearing aid candidacy, fit hearing aids, and build lasting relationships with patients through education, follow-up care, and community engagement in a retail clinical environment.

Required: current Audiology license or Hearing Aid Dispensing license in the state of practice; strong clinical and interpersonal skills; ability to explain technical concepts clearly;

Qualifications

• Current Audiology license or Hearing Aid Dispensing license in the state of role (required)
• Strong clinical, counseling, and interpersonal skills
• Ability to explain technical concepts in a clear, patient-friendly manner
• Comfort working in a retail healthcare setting
• Commitment to ethical practice and patient-focused care
• Willingness to participate in ongoing professional development

Responsibilities

• Conduct comprehensive hearing evaluations using best‑practice clinical protocols
• Interpret test results and recommend individualized hearing care solutions based on patient needs and lifestyle
• Present product options clearly, emphasizing value, long‑term benefits, and patient outcomes
• Program, fit, and verify hearing instruments, including new, premium technology from major manufacturers
• Perform routine follow‑up visits, cleanings, adjustments, and hearing aid repairs
• Maintain accurate and compliant patient records, including documentation and outcome measures
• Deliver exceptional service that supports patient satisfaction, loyalty, and positive clinical outcomes
• Collaborate with leadership and peers to support center performance and continuous improvement

Skills

Audiology license

Hearing aid license

Clinical skills

Interpersonal skills

Retail healthcare

Job description

NationsBenefits is hiring for a full-time, onsite audiology position within Sam's Clubs across the United States. You will evaluate hearing aid candidacy, fit hearing aids, and build lasting relationships with patients through education, follow-up care, and community engagement in a retail clinical environment.

Required: current Audiology license or Hearing Aid Dispensing license in the state of practice; strong clinical and interpersonal skills; ability to explain technical concepts clearly;