Retail Hearing Care Specialist - Onsite

Nationsbenefits; Chattanooga (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

NationsBenefits is hiring for a full-time, onsite Audiologist at Sam's Clubs locations across the United States. In this role you will evaluate hearing candidacy, fit hearing aids, and build lasting relationships with patients through education and follow-up care.

You will work in a retail healthcare setting with clinical autonomy and strong operational support, collaborating with leadership to improve center performance and patient outcomes.

Qualifications

• Current Audiology license or Hearing Aid Dispensing license in the state of role.
• Strong clinical, counseling, and interpersonal skills.
• Ability to explain technical concepts in a clear, patient-friendly manner.
• Comfort working in a retail healthcare setting.
• Commitment to ethical practice and patient-focused care.
• Willingness to participate in ongoing professional development.

Responsibilities

• Conduct comprehensive hearing evaluations using best-practice clinical protocols.
• Interpret test results and recommend individualized hearing care solutions based on patient needs and lifestyle.
• Present product options clearly, emphasizing value, long-term benefits, and patient outcomes.
• Program, fit, and verify hearing instruments, including new technology from major manufacturers.
• Perform routine follow-up visits, cleanings, adjustments, and hearing aid repairs.
• Maintain accurate and compliant patient records, including documentation and outcome measures.
• Deliver exceptional service that supports patient satisfaction, loyalty, and positive clinical outcomes.
• Collaborate with leadership and peers to support center performance and continuous improvement.

Skills

Audiology license

Strong clinical skills

Interpersonal skills

Clear patient communication

Retail healthcare experience

Professional development

Job description

NationsBenefits is hiring for a full-time, onsite Audiologist at Sam's Clubs locations across the United States. In this role you will evaluate hearing candidacy, fit hearing aids, and build lasting relationships with patients through education and follow-up care.

You will work in a retail healthcare setting with clinical autonomy and strong operational support, collaborating with leadership to improve center performance and patient outcomes.