Hearing Instrument Specialist

NationsBenefits, LLC; United States; On-site; USD 70,000 - 100,000; Full time

Job summary

NationsBenefits, LLC is hiring for a full-time onsite Audiologist role across the United States, responsible for evaluating and fitting hearing aids. Ideal candidates should possess a current Audiology or Hearing Aid Dispensing license and demonstrate strong clinical and interpersonal skills. The position involves conducting evaluations, interpreting results, and providing solutions in a retail healthcare setting, ensuring exceptional patient care and satisfaction. Opportunities for ongoing professional development are available.

Qualifications

• Current Audiology license or Hearing Aid Dispensing license in the state of role (required).
• Strong clinical, counseling, and interpersonal skills.
• Ability to explain technical concepts in a clear, patient-friendly manner.
• Comfort working in a retail healthcare setting.
• Commitment to ethical practice and patient-focused care.
• Willingness to participate in ongoing professional development.

Responsibilities

• Conduct comprehensive hearing evaluations using best-practice clinical protocols.
• Interpret test results and recommend individualized hearing care solutions.
• Present product options clearly, emphasizing value and long-term benefits.
• Program, fit, and verify hearing instruments, including premium technology.
• Perform routine follow-up visits, cleanings, adjustments, and hearing aid repairs.
• Maintain accurate and compliant patient records.
• Deliver exceptional service that supports patient satisfaction.
• Collaborate with leadership and peers to support center performance.

Skills

Strong clinical skills

Counseling skills

Interpersonal skills

Ability to explain technical concepts

Comfort in retail healthcare

Education

Current Audiology or Hearing Aid Dispensing license

Job description

Location: We are hiring for this full-time, onsite role within Sam's Clubs across the United States. Opportunities are available in multiple locations nationwide.

Position Overview

In this position, you will be responsible for evaluating hearing aid candidacy, recommending and fitting hearing aids, and building lasting relationships with patients through education, follow‑up care, and community engagement. You will work in a retail‑based clinical environment that combines professional autonomy with strong operational support.

Responsibilities

• Conduct comprehensive hearing evaluations using best‑practice clinical protocols
• Interpret test results and recommend individualized hearing care solutions based on patient needs and lifestyle
• Present product options clearly, emphasizing value, long‑term benefits, and patient outcomes
• Program, fit, and verify hearing instruments, including new, premium technology from major manufacturers
• Perform routine follow‑up visits, cleanings, adjustments, and hearing aid repairs
• Maintain accurate and compliant patient records, including documentation and outcome measures
• Deliver exceptional service that supports patient satisfaction, loyalty, and positive clinical outcomes
• Collaborate with leadership and peers to support center performance and continuous improvement

Qualifications & Skills

• Current Audiology license or Hearing Aid Dispensing license in the state of role (required)
• Strong clinical, counseling, and interpersonal skills
• Ability to explain technical concepts in a clear, patient‑friendly manner
• Comfort working in a retail healthcare setting
• Commitment to ethical practice and patient‑focused care
• Willingness to participate in ongoing professional development

NationsBenefits is an Equal Opportunity Employer