Hearing Care Specialist: Fitting & Patient Education

Nationsbenefits; Cicero (IL); On-site; USD 70,000 - 95,000; Full time

Job summary

NationsBenefits is seeking an Audiologist for a full-time, onsite role within Sam's Clubs nationwide. The position combines clinical hearing care with a retail health environment, requiring licensure in Audiology or Hearing Aid Dispensing and a patient-first approach.

The role emphasizes education, follow-up care, and collaboration with center leadership to drive patient outcomes and service excellence across multiple locations in the United States.

Qualifications

• Licensure in Audiology or Hearing Aid Dispensing at the state level (required).
• Ability to explain technical concepts in plain language to patients.
• Comfort working in a retail healthcare environment with clinical autonomy.

Responsibilities

• Conduct comprehensive hearing evaluations using established protocols.
• Interpret results and tailor hearing care solutions to patient lifestyle.
• Present options clearly, focusing on value and outcomes.
• Program, fit, and verify hearing instruments including premium tech.
• Perform follow-ups, cleanings, adjustments, and repairs.
• Maintain accurate patient records with outcome measures.
• Deliver exceptional service to support satisfaction and outcomes.
• Collaborate with leadership to improve center performance.

Skills

Clinical skills

Counseling skills

Interpersonal skills

Technical explanation

Retail healthcare adaptability

Professional development

Education

Audiology or Hearing Aid Dispensing license

Job description

NationsBenefits is seeking an Audiologist for a full-time, onsite role within Sam's Clubs nationwide. The position combines clinical hearing care with a retail health environment, requiring licensure in Audiology or Hearing Aid Dispensing and a patient-first approach.

The role emphasizes education, follow-up care, and collaboration with center leadership to drive patient outcomes and service excellence across multiple locations in the United States.