Onsite Healthcare Tech & Field Service Pro

SONIFI Health Incorporated.; Connecticut; Hybrid; USD 36,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with employer match

Paid time off

Flexible work arrangements

Pet insurance

On-demand pay

Job summary

SONIFI Health is seeking an Onsite Healthcare Service Representative to deliver direct service and technical support for SONIFI products within healthcare facilities. This field-based role requires proactive problem solving, system upgrades, equipment replacement, and customer training to ensure reliable operation.

Ideal candidates have a related two-year degree and at least two years of hands-on experience with head-end, RF, telecom, and digital TV troubleshooting, plus strong communication and

Qualifications

• Two-year degree or equivalent experience.
• Proficiency in head-end, RF, telecom, digital TV and computer troubleshooting.

Responsibilities

• Provide onsite technical service and support with minimal supervision.
• Diagnose, troubleshoot, and repair SONIFI iTV and related systems at the unit level.
• Train healthcare facilities on SONIFI system operations and perform pre-installation surveys.

Skills

RF troubleshooting

Telecom troubleshooting

Digital TV

Customer service

Communications

Microsoft Office

Education

Two-year degree

Tools

Microsoft Office

Job description

SONIFI Health is seeking an Onsite Healthcare Service Representative to deliver direct service and technical support for SONIFI products within healthcare facilities. This field-based role requires proactive problem solving, system upgrades, equipment replacement, and customer training to ensure reliable operation.

Ideal candidates have a related two-year degree and at least two years of hands-on experience with head-end, RF, telecom, and digital TV troubleshooting, plus strong communication and