Onsite General Services Lead — Ops, Facilities & Vendors

Ultimate Staffing; Fort Worth (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Ultimate Staffing is seeking a General Services Supervisor for a Fort Worth client. This full-time, direct-hire role is 100% onsite, overseeing daily facilities, transportation, cafeterias, dormitories, and related operations.

You will lead a team, manage budgets, negotiate with vendors, and collaborate across departments to ensure efficient, compliant services and excellent employee support.

Qualifications

• Bachelor's degree in Business Administration, Human Resources, Hospitality Management, Tourism, Finance, Marketing, Psychology, or a related field.
• Minimum of 5 years of experience in Administrative Services, Employee Services, Facilities, Human Resources, Hospitality, or a related function.
• Prior leadership or supervisory experience preferred.

Responsibilities

• Lead, coach, and supervise the General Services team, ensuring high performance, accountability, and effective allocation of responsibilities.
• Manage employee attendance, leave requests, scheduling, and overall team administration.
• Promote a customer-focused culture and ensure high levels of service satisfaction.
• Oversee daily operations related to employee transportation services.
• Cafeteria and food service operations.
• Company dormitory administration.
• Business travel arrangements.
• Lodging accommodations for foreign employees and visitors.
• Monitor inventory and maintenance of office supplies, cafeteria equipment, dormitory assets, and transportation resources.
• Ensure services are delivered efficiently, cost-effectively, and in compliance with company policies.
• Develop and maintain strong relationships with vendors, suppliers, and service providers.
• Negotiate contracts, service agreements, and competitive pricing to maximize value and service quality.
• Prepare budget requests, financial documentation, and expense tracking reports related to General Services activities.
• Ensure timely processing of payments and support budget control initiatives.
• Provide administrative support and respond to requests from the General Manager.
• Prepare reports, presentations, analyses, and executive meeting materials.
• Review, approve, and authorize official notices, activity changes, permissions, and related documentation within assigned authority.
• Maintain strong communication and working relationships with department leaders and executive management.
• Support the planning and implementation of cross-functional projects and company initiatives.
• Identify opportunities for process improvements and recommend solutions that enhance efficiency and service quality.
• Support internal and external audits by providing required documentation and ensuring compliance with company standards and procedures.
• Develop, implement, and maintain policies and procedures related to General Services operations.

Skills

Leadership

Team leadership

Customer service

Communication

Organization

Problem solving

Vendor management

English proficiency

Mandarin proficiency

Education

Bachelor's degree in Business Administration

Tools

Microsoft Office

Job description

Ultimate Staffing is seeking a General Services Supervisor for a Fort Worth client. This full-time, direct-hire role is 100% onsite, overseeing daily facilities, transportation, cafeterias, dormitories, and related operations.

You will lead a team, manage budgets, negotiate with vendors, and collaborate across departments to ensure efficient, compliant services and excellent employee support.