Onsite Front Office Lead: Coaching & Admin

GOEBEL FIXTURE COMPANY; Coon Rapids (MN); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

401k, Long Term Disability, Short Term

Life Insurance

PTO and Paid Holidays

Job summary

Sagent Behavioral Health is seeking a Lead Front Office Associate in Coon Rapids, MN. This onsite full-time role requires overseeing front desk operations, guiding a small team, and ensuring a welcoming patient experience.

Typical schedule is Monday through Friday 6:30AM - 3:00PM with a non-exempt status. Compensation starts at $19.00 per hour, with benefits including retirement and disability coverage. HIPAA compliance and patient privacy are critical requirements.

Qualifications

• Highschool diploma or equivalent.
• Experience working in health care facilities and an interest in behavioral health preferred.
• Ability to lead a small Front Office team successfully.
• Physical requirements include occasionally lifting and moving office supplies up to 50 lbs.
• HIPAA regulations compliance required.

Responsibilities

• Provide ongoing observation and support to Front Office staff to ensure efficient daily operations.
• Dedicate approximately 30% of weekly in-office time to coaching staff and adjusting workflows.
• Escalate staff concerns to the Office Manager or Administrative Operations Supervisor in a timely manner.
• Support onboarding and training efforts for new staff with Training Coordinators.
• Assist with front office operations to maintain workflow continuity.
• Open or close the clinic to ensure appropriate coverage.
• Maintain a foundational understanding of billing processes and insurance coverage.
• Complete additional projects and assignments as directed by leadership.

Skills

Front Office Leadership

Healthcare experience

HIPAA compliance

Staff coaching

Scheduling

Education

Highschool diploma or equivalent

Job description

Sagent Behavioral Health is seeking a Lead Front Office Associate in Coon Rapids, MN. This onsite full-time role requires overseeing front desk operations, guiding a small team, and ensuring a welcoming patient experience.

Typical schedule is Monday through Friday 6:30AM - 3:00PM with a non-exempt status. Compensation starts at $19.00 per hour, with benefits including retirement and disability coverage. HIPAA compliance and patient privacy are critical requirements.