Onsite Front Desk: Guest Experience Ambassador

East West Hospitality; Vail (CO); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

401(k) Plan

Career Development Trainings

Discounted Gym Memberships

Sabbatical Program

Referral Program

Job summary

East West Hospitality is seeking a Front Desk Ambassador for Frontgate in Avon, CO. You will greet guests, handle check-ins/check-outs, and assist with reservations while upholding exemplary service standards.

The role emphasizes organization, strong communication, and teamwork with housekeeping and maintenance to meet guest needs. The ideal candidate is guest-focused, detail-oriented, and capable of multitasking in a fast-paced environment.

Qualifications

• Professional appearance and friendly, helpful demeanor.
• Strong verbal and written communication skills.
• Ability to multitask and manage multiple front desk tasks.
• Familiarity with property management systems and office software.

Responsibilities

• Welcome guests and assist with arrivals, departures, reservations and front desk needs.
• Respond to questions and concerns with a professional, service-first approach.
• Coordinate with housekeeping and maintenance to relay guest and owner needs.
• Receive, organize and distribute mail and packages; handle routine administrative duties.
• Keep the front desk area neat, organized and welcoming.

Skills

Guest service

Communication

Multitasking

Tools

Property Management System

Phone System

Office software

Job description

East West Hospitality is seeking a Front Desk Ambassador for Frontgate in Avon, CO. You will greet guests, handle check-ins/check-outs, and assist with reservations while upholding exemplary service standards.

The role emphasizes organization, strong communication, and teamwork with housekeeping and maintenance to meet guest needs. The ideal candidate is guest-focused, detail-oriented, and capable of multitasking in a fast-paced environment.