Onsite Front Desk Coordinator — Patient‑Focused Reception

Radias Health; United States; On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

4 weeks PTO

12 holidays

Medical, dental, vision, life insured

HSA + employer contribution

FSA

Tuition reimbursement

Student loan repayment assistance

DCA employer contribution

Licensure fees reimbursement

Licensure supervision opportunities

403b retirement plan with employer %

Disability insurance

Bereavement and parental leave

Employee Assistance Program

Wellness program

ADP LifeSmart discounts

Pet insurance

Mileage reimbursement

Casual dress code

Job summary

RADIAS Health in Saint Paul, MN is hiring a Front Desk Coordinator to be the welcoming first point of contact for clients and visitors. The role focuses on managing the lobby, answering calls, scheduling, and maintaining client records, with an emphasis on professionalism and confidentiality.

Hours are Monday–Friday 7:45 am to 4:00 pm, onsite at 166 4th St E Ste 200. Starting pay range is $19.00–$23.00 per hour plus office benefit package.

Qualifications

• High School diploma or equivalent.
• Knowledge of office management with good clerical and organization skills.
• Knowledge of Microsoft Office products.
• Ability to manage a multiline phone system.

Responsibilities

• Greet and assist visitors and promptly notify the employee of their presence.
• Effectively communicate messages, requests, and information to staff and supervisors via telephone, email, and/or text.
• Maintain the privacy of both individuals being served and employees in the reception area, ensuring respect for their confidentiality.
• Demonstrate professionalism and establish appropriate boundaries at all times, managing and de-escalating difficult situations as needed with the support of clinical staff.
• Schedule appointments and provide reminder calls for the Outpatient clinic as directed by clinic staff.
• Contribute to various projects, including data entry, mailings, and document preparation as required.
• Handle incoming, outgoing, and inner office mail, as well as manage the postage meter.
• Complete all necessary paperwork, eligibility checks, and reports in a timely and organized manner.
• Ensure the smooth opening and closing of the reception area each day, including setting the phone system to the appropriate day/night mode.
• Maintain a presentable reception area at all times.
• Other duties as assigned.

Skills

Office management

Clerical skills

Multiline phone system

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

RADIAS Health in Saint Paul, MN is hiring a Front Desk Coordinator to be the welcoming first point of contact for clients and visitors. The role focuses on managing the lobby, answering calls, scheduling, and maintaining client records, with an emphasis on professionalism and confidentiality.

Hours are Monday–Friday 7:45 am to 4:00 pm, onsite at 166 4th St E Ste 200. Starting pay range is $19.00–$23.00 per hour plus office benefit package.