Onsite Financial Aid Counselor — Student Success & Benefits

Arizona College of Nursing; Nevada; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

Professional development

Job summary

Arizona College of Nursing seeks a Financial Aid Officer to guide students through financial aid processes from enrollment to graduation. The role emphasizes counseling, compliance, and collaboration with academic teams to ensure timely disbursement of aid and accurate student records.

The ideal candidate has strong communication skills, a customer-service mindset, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum of 1 year of experience in financial aid, student services, customer service, or a related field.
• Strong customer service orientation with a genuine passion for helping others.
• Detail-focused with the ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and counseling skills.
• Self-motivated and capable of working independently while thriving in a collaborative team environment.
• Must be eligible to enroll in the National Student Loan Data System (NSLDS).
• Nice to have: Associate or bachelor’s degree in a relevant field.
• Nice to have: Prior experience in higher education or financial aid administration.
• Nice to have: Familiarity with Title IV regulations and institutional financial aid policies.

Responsibilities

• Advise students and families on financial aid eligibility, application procedures, and funding sources.
• Support students through FAFSA completion, verification, and award acceptance.
• Explain loan terms and budgeting concepts to students and families.
• Provide guidance to resolve financial aid issues affecting enrollment.
• Package and process financial aid awards in compliance with regulations.
• Ensure student records are complete and disbursal is timely and accurate.
• Identify and resolve inconsistencies in student accounts to maintain financial integrity.
• Stay informed on changes to financial aid laws and best practices.
• Collaborate with academic and student services teams to deliver a cohesive student experience.

Skills

Financial aid counseling

Student counseling

Communication skills

Education

High school diploma or equivalent

Associate or bachelor’s degree in a relevant field

Tools

NSLDS access

Job description

Arizona College of Nursing seeks a Financial Aid Officer to guide students through financial aid processes from enrollment to graduation. The role emphasizes counseling, compliance, and collaboration with academic teams to ensure timely disbursement of aid and accurate student records.

The ideal candidate has strong communication skills, a customer-service mindset, and the ability to manage multiple priorities in a fast-paced environment.