Onsite Financial Aid Advisor — Guide Student Success

Arizona College of Nursing; Merrifield (VA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Professional development

PTO & holidays

Health, dental, and vision

401(k) with company match

Job summary

Arizona College of Nursing is seeking a Financial Aid Officer to guide students through funding options from application to graduation. This onsite role emphasizes personalized counseling, accuracy, and compliance.

You’ll collaborate with admissions and student services, help with FAFSA and award processing, resolve aid issues, and ensure timely disbursements while maintaining detailed records. A focus on customer service, strong communication, and the NSLDS eligibility requirement are essential.

Qualifications

• Minimum of 1 year of experience in financial aid, student services, customer service, or a related field.
• Must be eligible to enroll in the National Student Loan Data System (NSLDS).
• Excellent communication and counseling skills.
• Detail-focused with the ability to manage multiple priorities in a fast-paced environment.
• Self-motivated and capable of working independently while thriving in a collaborative team environment.

Responsibilities

• Counsel students on financial aid eligibility and funding sources.
• Assist students with FAFSA completion, verification, and award acceptance.
• Clearly explain loan terms, repayment obligations, and core financial literacy concepts.
• Provide guidance to help students resolve financial aid issues affecting enrollment.
• Package and process financial aid awards in full compliance with regulations.
• Maintain complete and up-to-date student records for timely disbursement.
• Collaborate with academic and student services teams to deliver a cohesive experience.
• Maintain detailed records of all student interactions and ensure documentation accuracy.

Skills

Communication skills

Organizational skills

Customer service

Attention to detail

Independent work

NSLDS eligibility

Education

High school diploma or equivalent

Associate or Bachelor's degree

Job description

Arizona College of Nursing is seeking a Financial Aid Officer to guide students through funding options from application to graduation. This onsite role emphasizes personalized counseling, accuracy, and compliance.

You’ll collaborate with admissions and student services, help with FAFSA and award processing, resolve aid issues, and ensure timely disbursements while maintaining detailed records. A focus on customer service, strong communication, and the NSLDS eligibility requirement are essential.