Onsite Field Technician – Hardware Repair & Support

ManpowerGroup Global, Inc.; Billings (MT); On-site; USD 39,000 - 41,000; Full time

Job summary

ManpowerGroup Global, Inc. in Billings, MT is seeking a Field Service Technician to join the Field Services Department, supporting Customer Support and Hardware Repair Teams. The role focuses on onsite break/fix for laptops, desktops, POS systems, and printers, with strong troubleshooting and independent work.

You will diagnose and repair hardware, configure systems, perform installations, and maintain clear service documentation while delivering excellent customer service.

Qualifications

• Customer-facing technical support or field service experience.
• Hardware repair and troubleshooting background.
• Strong mechanical aptitude and problem-solving skills.
• High School Diploma or equivalent; additional technical training preferred.

Responsibilities

• Provide onsite break/fix support for laptops, desktops, workstations, POS systems, and printers.
• Troubleshoot, diagnose, and repair hardware issues.
• Configure hardware, software, and basic networking components.
• Perform installations and support technical escalations.
• Maintain accurate service documentation and customer communication.

Skills

Customer-facing technical support

Field service experience

Hardware repair

Troubleshooting

Mechanical aptitude

Problem-solving

Education

High School Diploma or equivalent

Technical training preferred

Job description

ManpowerGroup Global, Inc. in Billings, MT is seeking a Field Service Technician to join the Field Services Department, supporting Customer Support and Hardware Repair Teams. The role focuses on onsite break/fix for laptops, desktops, POS systems, and printers, with strong troubleshooting and independent work.

You will diagnose and repair hardware, configure systems, perform installations, and maintain clear service documentation while delivering excellent customer service.