Onsite Field Service Expert: Maintenance & Repairs

Diebold Inc.; Detroit (MI); On-site; USD 52,000 - 76,000; Full time

Job summary

Diebold Nixdorf is seeking a Field Service Technician to install, debug, and maintain hardware and software components, primarily at customer sites in the Detroit, MI area. You will perform scheduled inspections, cleaning, and minor repairs, and you will assess equipment for proper operation and escalate issues per procedure.

You will coordinate service visits and complete all required documentation to ensure customer satisfaction.

Qualifications

• Installs, debugs and provides technical maintenance for products and components (hardware and software).
• Works on customer premises and within assigned territory.
• Performs scheduled inspections, cleaning and minor repairs.

Responsibilities

• Installs and maintains hardware and software components on customer premises.
• Inspects products for correct operation and resolves issues or escalates as needed.
• Schedules services and completes necessary paperwork; ensures customer satisfaction with service delivery.

Skills

Technical maintenance

Customer service

Job description

Diebold Nixdorf is seeking a Field Service Technician to install, debug, and maintain hardware and software components, primarily at customer sites in the Detroit, MI area. You will perform scheduled inspections, cleaning, and minor repairs, and you will assess equipment for proper operation and escalate issues per procedure.

You will coordinate service visits and complete all required documentation to ensure customer satisfaction.