On-Site Field Service Technician: Hardware & Software Support

Diebold Nixdorf, Incorporated; Bozeman (MT); On-site; USD 42,000 - 54,000; Full time

Job summary

Diebold Nixdorf, Incorporated seeks a Field Service Technician to install, debug, and maintain hardware and software at customer sites. You will inspect, repair, and calibrate equipment, ensuring optimal operation and customer satisfaction.

Training customers and completing paperwork are essential parts of the role. The position requires 1–2 years in Field Services, strong communication, a valid driver's license, and the ability to travel within the assigned territory.

Qualifications

• Education or equivalent work experience required.
• Minimum of 1-2 years of relevant Field Services experience.
• Good written and verbal communication skills.
• Driver's license and driving record meet fleet requirements.

Responsibilities

• Installs, debugs and maintains hardware and software on customer premises.
• Performs inspections and minor repairs within an assigned territory.
• Inspects products and resolves issues or escalates as needed.
• Schedules services and completes required paperwork; ensures customer satisfaction.
• Trains customers on usage and operation of installed hardware and software.
• Participates in regular hardware and software trainings.

Skills

Troubleshooting

Customer training

Communication

Field service orientation

Education

Education or equivalent work experience

Tools

Diagnostic tools

Job description

Diebold Nixdorf, Incorporated seeks a Field Service Technician to install, debug, and maintain hardware and software at customer sites. You will inspect, repair, and calibrate equipment, ensuring optimal operation and customer satisfaction.

Training customers and completing paperwork are essential parts of the role. The position requires 1–2 years in Field Services, strong communication, a valid driver's license, and the ability to travel within the assigned territory.