Onsite Exit Gate Attendant

Hertz; Lihue (HI); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Weekly Pay

Sign-on Bonus

Benefits: Medical/Dental/Vision

Job summary

Hertz is seeking a dedicated Exit Gate Attendant for the Lihue, HI location. This onsite position requires attention to detail, strong security awareness, and excellent customer service to ensure smooth rental operations at the gate.

Responsibilities include greeting customers, verifying rental details, promoting approved add-ons, and maintaining security protocols to prevent asset loss. High school diploma required; 1 year of customer service preferred.

Qualifications

• High School Diploma or Equivalent.
• Minimum 1 year of customer service experience; security experience preferred.
• Ability to speak and understand English.

Responsibilities

• Greet customers and complete rental information using the handheld unit.
• Explain rates and terms and obtain signatures.
• Maintain security measures and monitor the lot.
• Assist customers with directions and resolve rental issues.
• Log and release vehicles during outages.

Skills

Customer service

Security awareness

Organizational skills

English proficiency

Data entry

Sales techniques

Education

High School Diploma

Tools

Handheld scanner

Radio equipment

PC/computer usage

Job description

Job Description

Local Candidates Only

Onsite Location Address: 3250 Hoolimalima Pl, Lihue, HI 96766

Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to uphold security standards? If you are a detail-oriented person looking for a career in general security, Hertz is looking for you!

What You'll Get

• Hourly Rate is $17.50 + Commission.
• Sign-on Bonus: $1,000 ($500 paid at 60 and 90 days of employment)
• Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
  • Weekly Pay
  • Holiday Pay
  • Career growth opportunities
  • Paid Training to expand your skills and knowledge
  • Comprehensive Medical, Dental, & Vision benefit options after 30 days
  • Up to 40% off the base rate of any standard Hertz Rental

Dollar/Thrifty Exit Gate Attendant

Your general responsibilities include but are not limited to:

• Greet customers and complete necessary rental information by scanning and checking the rental agreement using the handheld unit, checking customer identification, scanning the vehicle asset tag, and checking the tags to verify the movement of vehicle
• Provide optional sales items, as directed by management, while using approved sales techniques to disclose rates, terms and conditions of rental and obtain customer signatures.
• Maintain location and company security measures to mitigate theft of company assets; perform sight monitoring of lot; ensure smooth transition of vehicles exiting through security gate.
• Assist customers with directions, and review and resolve rental contract and vehicle issues.
• Manually log and release vehicles from lot during computer system outages or unavailability.
• Perform related responsibilities as required or assigned.

Educational Background

• High School Diploma or Equivalent

Professional Experience

• Minimum 1 year of customer service experience and security experience preferred

Knowledge/Skills

• Ability to manage stressful and unusual situations while maintaining good customer relations
• Good organizational skills with the ability to write clearly and concisely
• Ability to understand and follow oral and written directions
• Ability to speak and understand English
• Car rental product knowledge and ability to use effective and approved sales techniques, as required
• Ability to type and perform accurate data entry
• Ability to operate radio, security and computer equipment
• Ability to process all paperwork according to policies and procedure

About Us

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran