Onsite Exit Gate Attendant

Hertz; Lihue (HI); Hybrid; USD 49,594,000 - 57,859,000; Full time

Benefits offered by this job

Weekly Pay

Holiday Pay

Career growth opportunities

Paid Training

Medical, Dental, & Vision after 30d

40% off Hertz rentals

Job summary

Hertz is seeking a detail‑oriented individual for an onsite Exit Gate Attendant position in Lihue, HI. The role pays an hourly rate of $17.50 plus commission and includes a $1,000 sign-on bonus ($500 at 60 days and $500 at 90 days).

Benefits and weekly pay are part of the package, with paid training and employee discounts on Hertz rentals. Responsibilities include greeting customers, collecting rental information, maintaining security measures, and assisting with rental issues.

Qualifications

• High School Diploma or equivalent.
• Minimum 1 year of customer service experience; security experience preferred.
• Ability to speak and understand English.

Responsibilities

• Greet customers and collect rental information via handheld unit and scan vehicle assets.
• Offer optional sales items and disclose rates, terms, and conditions to customers.
• Maintain location and company security measures to mitigate theft and ensure smooth vehicle movement.
• Assist customers with directions and resolve rental contract and vehicle issues.
• Manually log and release vehicles during computer outages or unavailability.
• Perform related responsibilities as required or assigned.

Skills

Customer service

Security experience

Detail oriented

English communication

Sales techniques

Data entry

Teamwork

Education

High School Diploma

Job description

Local Candidates Only

Onsite Location Address:

3250 Hoolimalima Pl, Lihue, HI 96766

Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to uphold security standards? If you are a detail-oriented person looking for a career in general security, Hertz is looking for you!

What You’ll Get:

• Hourly Rate is $17.50 + Commission.
• Sign-on Bonus: $1,000 ($500 paid at 60 and 90 days of employment)
• Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
  • Weekly Pay
  • Holiday Pay
  • Career growth opportunities
  • Paid Training to expand your skills and knowledge
  • Comprehensive Medical, Dental, & Vision benefit options after 30 days
  • Up to 40% off the base rate of any standard Hertz Rental
    

As a Dollar/Thrifty Exit Gate Attendant yourgeneral responsibilities include but are not limited to:

• Greet customers and complete necessary rental information by scanning and checking the rental agreement using the handheld unit, checking customer identification, scanning the vehicle asset tag, and checking the tags to verify the movement of vehicle
• Provide optional sales items, as directed by management, while using approved sales techniques to disclose rates, terms and conditions of rental and obtain customer signatures.
• Maintain location and company security measures to mitigate theft of company assets; perform sight monitoring of lot; ensure smooth transition of vehicles exiting through security gate.
• Assist customers with directions, and review and resolve rental contract and vehicle issues.
• Manually log and release vehicles from lot during computer system outages or unavailability.
• Perform related responsibilities as required or assigned.
  

Educational Background:

• High School Diploma or Equivalent
  

Professional Experience:

• Minimum 1 year of customer service experience and security experience preferred

Knowledge/Skills:

• Ability to manage stressful and unusual situations while maintaining good customer relations
• Good organizational skills with the ability to write clearly and concisely
• Ability to understand and follow oral and written directions
• Ability to speak and understand English
• Car rental product knowledge and ability to use effective and approved sales techniques, as required
• Ability to type and perform accurate data entry
• Ability to operate radio, security and computer equipment
• Ability to process all paperwork according to policies and procedure