Onsite Events Coordinator - Part-Time, Flexible Hours

Fooda; Hayward (CA); Vor Ort; USD 30.000 - 32.000; Teilzeit

Benefits dieser Stelle

Competitive wages: $22-$23/hr

401k Retirement Savings Plan

Long‑term opportunities for expansion

Networking opportunities with local餐

Free food

Zusammenfassung

Fooda is seeking a part-time Event Support Specialist to be on site in Hayward, CA, assisting with setup, teardown, and ensuring a high-quality customer experience during lunch hours. You will gain fluency with Fooda's technology and procedures, resolving issues with orders, deliveries, or restaurant timing in real time.

The role emphasizes strong customer service, tech-savviness, and excellent communication in a fast-paced startup environment.

Qualifikationen

• Excellent customer service mindset and relationship-building skills.
• Strong communicator with high energy and able to work independently.
• Tech-savvy and comfortable with fast-paced startup environments.
• Organized, detail-oriented, and able to manage time efficiently.
• Local knowledge of Hayward area and reliable transportation.

Aufgaben

• Support Fooda events in a variety of capacities, including onsite setup, tear down, cleaning equipment and site areas, problem-solve, and ensure high quality setup and customer experience.
• Gain competency with Fooda’s technology and standard operations procedures.
• Problem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication.
• Troubleshoot technical issues with point-of-sale (POS) system, onsite technology, and TV menu boards.
• Conduct onsite Fooda promotions and mobile app coaching.
• Provide real-time onsite customer service to resolve issues promptly directly with the consumer.
• Facilitate audits of restaurant event set-up to ensure consistency and high quality.
• Escalate issues to Operations Manager when necessary to keep them informed or help problem solve.

Kenntnisse

Customer service

Communication

Tech-savvy

Flexibility

Organization

Local knowledge

Catering experience

Tools

POS systems

Jobbeschreibung

Fooda is seeking a part-time Event Support Specialist to be on site in Hayward, CA, assisting with setup, teardown, and ensuring a high-quality customer experience during lunch hours. You will gain fluency with Fooda's technology and procedures, resolving issues with orders, deliveries, or restaurant timing in real time.

The role emphasizes strong customer service, tech-savviness, and excellent communication in a fast-paced startup environment.