Onsite Event Coordinator & Guest Experience Lead

Fooda, Inc.; Ashville (OH); On-site; USD 21,000 - 28,000; Part time

Job summary

Fooda is hiring for on-site event support roles. You will assist with setup and teardown, maintain equipment and site cleanliness, and ensure a high-quality customer experience.

You’ll become proficient with Fooda’s technology and procedures while solving issues like delayed orders and miscommunications. Ideal candidates bring strong customer service and communication skills, with the ability to adapt to varying shifts.

Qualifications

• On-site event support and setup/teardown duties.
• Strong customer-service skills and calm problem solving.
• Ability to learn Fooda technology and standard operating procedures.
• Clear communication with patrons and team members.

Responsibilities

• Set-up, tear down, clean equipment and site areas.
• Handle issues like incorrect orders or late deliveries.
• Troubleshoot POS and onsite technology.
• Conduct on-site promotions and app coaching.
• Provide real-time customer service to resolve issues.
• Assist with audits of event setup for quality consistency.
• Escalate issues to Operations Manager when needed.
• Hours mainly during lunch with multiple shifts available.

Skills

On-site support

Customer service

Problem solving

Communication

Tools

POS system

TV menu boards

Mobile app coaching

Job description

Fooda is hiring for on-site event support roles. You will assist with setup and teardown, maintain equipment and site cleanliness, and ensure a high-quality customer experience.

You’ll become proficient with Fooda’s technology and procedures while solving issues like delayed orders and miscommunications. Ideal candidates bring strong customer service and communication skills, with the ability to adapt to varying shifts.