Onsite Email Marketing & CRM Lead (HubSpot)

SynergenX Health Holdings LLC; Houston (TX); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive base compensation

Comprehensive benefits package

Medical, dental, and vision coverage

Paid time off and company holidays

401(k) with company match

Company-paid life insurance

Short-term and long-term disability

Job summary

SynergenX Health Holdings LLC in Northwest Houston is seeking an Email Marketing & CRM Manager who combines creativity, strategy, and data to create meaningful patient experiences. This hands-on role leads email campaigns, automated journeys, and HubSpot workflows.

You will own the email marketing program across lifecycle stages, build multi-step journeys, analyze performance, and collaborate with Marketing, Creative, Operations, Data, IT.

Qualifications

• Bachelor’s degree in Marketing, Computer Science, Communications, or related field, or equivalent experience.
• 3+ years of hands-on HubSpot experience, including workflows, email campaigns, lists, segmentation, automation, and reporting.
• Experience in email marketing, CRM marketing, lifecycle marketing, marketing automation, or similar role.
• Experience building multi-step nurture campaigns and automated customer journeys.
• Strong understanding of customer segmentation and lifecycle marketing.
• Strong writing and communication skills.
• Comfortable analyzing campaign performance and using data to improve results.
• Ability to think strategically while also personally building and executing campaigns.
• Strong organizational skills with the ability to manage multiple projects and priorities.
• Collaborative mindset with the ability to work effectively across departments.

Responsibilities

• Develop and execute email marketing strategies across SynergenX brands and lifecycle stages.
• Build campaigns for lead generation, appointment conversion, retention, reactivation, referrals, and education.
• Create email calendars around promotions, launches, and initiatives.
• Write clear email communications and calls-to-action.
• Build nurture campaigns for leads and patients at different journey stages.
• Create multi-step automated journeys in HubSpot.
• Manage HubSpot workflows, lists, segmentation, campaigns, automation, and reporting.
• Develop audience segments by demographics, location, service interest, engagement, and behavior.
• Maintain lifecycle stages, contact properties, workflow logic, and audience criteria.
• Identify opportunities to automate manual marketing processes.
• Partner with Marketing, Creative, Operations, Sales/Call Center, Data, and IT teams.
• Monitor campaign performance and troubleshoot issues.
• Establish and track email marketing KPIs.
• Test subject lines, messaging, creative, offers, timing, audiences, and CTAs.
• Maintain HubSpot campaign documentation, workflows, naming conventions, and definitions.

Skills

HubSpot

Email marketing

CRM marketing

Lifecycle marketing

Marketing automation

Segmentation

Data analysis

Education

Bachelor's degree or equivalent

Tools

HubSpot

CRM platforms

Email marketing tools

Analytics dashboards

Microsoft Office

Google Workspace

Adobe Photoshop

Job description

SynergenX Health Holdings LLC in Northwest Houston is seeking an Email Marketing & CRM Manager who combines creativity, strategy, and data to create meaningful patient experiences. This hands-on role leads email campaigns, automated journeys, and HubSpot workflows.

You will own the email marketing program across lifecycle stages, build multi-step journeys, analyze performance, and collaborate with Marketing, Creative, Operations, Data, IT.