Onsite Eligibility Specialist — Temp-to-Hire

Motive Companies, LLC; Los Angeles (CA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Temp-to-hire

Comprehensive benefits after permanent

Job summary

Motive Companies, LLC is seeking an Eligibility Specialist to work onsite with a Los Angeles-based family services program. The role focuses on determining eligibility for subsidized childcare, guiding families through requirements, and processing enrollments and renewals.

The ideal candidate will manage a large caseload, verify documentation, and coordinate with partner agencies while ensuring regulatory compliance and delivering strong customer service.

Qualifications

• High school diploma or GED required.
• Minimum 1 year in eligibility determination, benefits enrollment, social services, or related fields.
• Strong organizational and time-management skills.
• Excellent communication and problem-solving abilities.
• Ability to work 100% onsite in Ladera Heights, CA.

Responsibilities

• Review applications and determine eligibility for subsidized childcare programs.
• Conduct client interviews to assess eligibility and explain program requirements.
• Process enrollments, renewals, and changes in eligibility.
• Maintain an active caseload while meeting deadlines and documenting records.
• Verify income and household information per program guidelines.
• Assist families in navigating resources and accessing support services.
• Coordinate transfers between agencies or funding programs when needed.
• Ensure compliance with county, state, and federal regulations.
• Respond to inquiries and provide exceptional customer service.
• Maintain accurate case notes in program databases.

Skills

Organizational skills

Communication

Problem solving

Education

High school diploma or GED

Bachelor’s degree (preferred)

Job description

Motive Companies, LLC is seeking an Eligibility Specialist to work onsite with a Los Angeles-based family services program. The role focuses on determining eligibility for subsidized childcare, guiding families through requirements, and processing enrollments and renewals.

The ideal candidate will manage a large caseload, verify documentation, and coordinate with partner agencies while ensuring regulatory compliance and delivering strong customer service.