Onsite Electro-Mechanical Technician — Field Service

BlueCrest; Plano (TX); On-site; USD 39,000 - 58,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

401(k) Savings Plan

FSA

Employee assistance program

Wellness programs

Job summary

BlueCrest is seeking an experienced Onsite Service Technician to provide dedicated technical support at a client location for high‑volume printing and mailing equipment. The role covers routine preventative maintenance, system upgrades and installations, and real-time issue resolution, collaborating with internal teams to meet performance standards and ensure client satisfaction.

Candidates must demonstrate practical knowledge of electro‑mechanical systems, lift up to 50 lbs, and hold a valid

Qualifications

• Minimum of 2 years of experience diagnosing, troubleshooting, and repairing complex electro‑mechanical systems in a customer‑facing environment.
• Strong understanding of mechanical, electrical, and/or electronic systems, including the use of diagnostic tools and schematics.
• Proven ability to work independently in a fast‑paced, service‑oriented setting.
• Valid driver’s license.
• Ability to frequently lift and/or move items weighing up to 50 lbs, and perform physical tasks such as bending, kneeling, and standing for extended periods.
• Proficient in basic computer operations, including the use of service software, reporting tools, and mobile devices.

Responsibilities

• Provide maintenance, diagnostics, and repair of high‑volume printing and mailing equipment.
• Perform routine preventative maintenance and system upgrades/installations.
• Respond to equipment issues and collaborate with internal teams to ensure timely resolution.

Skills

Electro-mechanical systems

Mechanical systems

Electrical systems

Electronic systems

Diagnostic tools

Schematics

Independent work

Driver's license

Lifting up to 50 lbs

Service software

Reporting tools

Mobile devices

Field service

Communication skills

Shift flexibility

OEM certifications

Job description

BlueCrest is seeking an experienced Onsite Service Technician to provide dedicated technical support at a client location for high‑volume printing and mailing equipment. The role covers routine preventative maintenance, system upgrades and installations, and real-time issue resolution, collaborating with internal teams to meet performance standards and ensure client satisfaction.

Candidates must demonstrate practical knowledge of electro‑mechanical systems, lift up to 50 lbs, and hold a valid