Field Service Tech — Printing & Mail Systems

BlueCrest; Chicago (IL); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flexible spending accounts

Life insurance

Disability income

401(k) Savings Plan

Employee assistance program

Wellness programs

Job summary

BlueCrest is seeking Field Service Technicians to travel to client sites and provide technical support for high-volume printing and mailing systems. You will diagnose, repair, and install equipment, performing preventative maintenance and upgrades at client facilities.

The role requires 2+ years diagnosing electro-mechanical systems, strong mechanical/electrical knowledge, and the ability to work independently. A valid driver's license is essential, and lifting up to 50 lbs is expected.

Qualifications

• Minimum of 2 years of experience diagnosing, troubleshooting, and repairing complex electro-mechanical systems in a customer-facing environment.
• Strong understanding of mechanical, electrical, and/or electronic systems, including the use of diagnostic tools and schematics.
• Ability to work independently in a fast-paced, service-oriented setting.
• Valid driver's license.
• Ability to frequently lift and/or move items weighing up to 50 lbs, and perform physical tasks such as bending, kneeling, and standing for extended periods.
• Proficient in basic computer operations, including the use of service software, reporting tools, and mobile devices.

Responsibilities

• Provide diagnostics, repairs, preventative maintenance, system upgrades, and equipment installations at client facilities.
• Troubleshoot mechanical, electrical, and software-related issues.
• Coordinate with internal support teams for complex problem resolution.
• Travel to client sites and ensure service delivery meets contractual and performance standards.

Skills

Diagnostics

Troubleshooting

Electro-mechanical

Independent worker

Communication

Driver's license

Tools

Service software

Diagnostic tools

Mobile devices

Job description

BlueCrest is seeking Field Service Technicians to travel to client sites and provide technical support for high-volume printing and mailing systems. You will diagnose, repair, and install equipment, performing preventative maintenance and upgrades at client facilities.

The role requires 2+ years diagnosing electro-mechanical systems, strong mechanical/electrical knowledge, and the ability to work independently. A valid driver's license is essential, and lifting up to 50 lbs is expected.