Onsite Donor Family Advocate I

Louisiana Organ Procurement Agency Inc; Covington (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

Louisiana Organ Procurement Agency is seeking a Family Advocate I to provide on-site trauma and crisis support to potential donor families and to initiate donation conversations with authorized persons. The role educates families about donation options, documents authorizations, and collaborates with hospital partners to ensure timely donor discussions.

The Advocate will navigate family dynamics with sensitivity, travel as needed within the region, and support the agency’s mission in organ and

Qualifications

• Bachelor’s degree preferred or equivalent combination of education and work experience.
• Experience in working with families in crisis and strong organizational skills.
• Bilingual preferred but not required.

Responsibilities

• Provide high quality trauma and crisis support to potential donor families.
• Rapid on-site support for donor families at hospitals in assigned regions.
• Initiates timely donation conversation with authorized person (AP) in collaboration with hospital partners.
• Educate the potential donor’s AP about donation options and the legacy of the decision.
• Educate families about donation opportunities and requesting authorization.
• Document and maintain donor authorization information in EMR.

Skills

Crisis support

Interpersonal communication

Verbal communication

Written communication

Education

Bachelor's degree preferred

Related education or work experience

Tools

Microsoft Office

Google Suite

Job description

Louisiana Organ Procurement Agency is seeking a Family Advocate I to provide on-site trauma and crisis support to potential donor families and to initiate donation conversations with authorized persons. The role educates families about donation options, documents authorizations, and collaborates with hospital partners to ensure timely donor discussions.

The Advocate will navigate family dynamics with sensitivity, travel as needed within the region, and support the agency’s mission in organ and