On-Call Donor Family Advocate

LifeCenter Northwest; Bellevue (WA); Presencial; USD 84 000 - 122 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical benefits

Dental benefits

Vision insurance

Life insurance

Disability insurance

Travel insurance

403(b) employer match

Paid holidays and PTO

Resumo da oferta

LifeCenter Northwest is seeking a Donor Family Services Coordinator to support families through the organ donation process and collaborate with hospitals in the Northwest region. The role emphasizes compassionate conversations, crisis response, and ensuring authorized donations with empathy and professionalism.

The position requires on-call shifts, travel across multiple states, and experience in crisis intervention or related fields.

Qualificações

• 2 years’ experience in clinical assessment, intervention, crisis response, or trauma.
• Ability to fulfill the on-call schedule and travel requirements.
• Experience with crisis intervention and trauma-informed care, and an understanding of the impacts of grief, end of life, and trauma on nervous system regulation.
• Ability to work with families/LNOK from diverse backgrounds and support them through the organ donation process.
• Experience utilizing methods such as Motivational Interviewing, Dual Advocacy, Crisis Intervention Model, Solution Focused Therapy, etc., for working with individuals or families facing crisis, trauma, or end of life.
• Experience managing heightened behavior and effectively utilizing de-escalation techniques to reduce harm to the individual, LifeCenter and hospital staff, and others involved.
• Proof of COVID-19 vaccination, or applicable medical or religious exemption, will be required as a condition of employment upon offer.

Responsabilidades

• Work 3 12-hour on-call shifts per week on a rotating schedule. Some night and weekend shifts required.
• Provide timely on-site response to hospitals throughout the assigned region, that includes Washington, Alaska, Montana, and Northern Idaho.
• Lead donation conversations, focusing on identifying and addressing each family’s unique needs to support authorization for donation.
• Partners with LifeCenter team to support patient’s registered donation decision and can educate potential donor’s legal next of kin (LNOK) about donation options and donor designation.
• Work with families experiencing acute grief, crisis and trauma.
• Complete authorization paperwork with a patient’s LNOK, disclosing and reviewing the donation process.
• Conduct a medical and social history questionnaire related to the donor with an appropriate, knowledgeable party.
• Ensure effective communication and strong collaboration with donor families, hospital personnel, physicians, related donation agencies, and other LifeCenter staff.

Conhecimentos

Crisis intervention

Trauma-informed care

Motivational Interviewing

De-escalation techniques

Family advocacy

On-call scheduling

Travel willingness

Descrição da oferta de emprego

LifeCenter Northwest is seeking a Donor Family Services Coordinator to support families through the organ donation process and collaborate with hospitals in the Northwest region. The role emphasizes compassionate conversations, crisis response, and ensuring authorized donations with empathy and professionalism.

The position requires on-call shifts, travel across multiple states, and experience in crisis intervention or related fields.