Onsite Document Services Data Entry Specialist

Computershare U.S.; Frisco (TX); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Paid parental leave

Flexible working

401k matching

Job summary

Computershare U.S. in Frisco, TX is seeking a detail‑driven Data Entry Specialist for an onsite role in our Document Services team, offering a collaborative, inclusive workplace and learning opportunities.

You will process documents via USPS, UPS, and in person, open and sort mail, meet SLAs, assist with workflow across locations, and support daily reporting and dashboards. Excellent data entry, organization, time management, and communication are essential.

Qualifications

• Exceptional attention to detail and strong data entry skills.
• Strong organizational and time management skills with the ability to prioritize competing deadlines.
• Excellent verbal and written communication skills.
• Excellent computer skills, including Microsoft Office, email, scanning, and internet research.
• Strong reading comprehension and typing skills.
• Ability to work effectively in a fast-paced office environment.
• Demonstrated ability to maintain quality and accuracy while managing high document volumes.
• Ability to work independently as well as collaboratively within a team environment.

Responsibilities

• Processing incoming documents received via USPS, UPS, courier services, and in-person deliveries.
• Opening, sorting, and distributing mail received from multiple states across the team.
• Prioritizing time-sensitive and client-specific documents to ensure SLAs and deadlines are met.
• Coordinating workflow queues and assisting with workload balancing across locations.
• Performing quality assurance reviews, audits, and spot checks to ensure accuracy and reduce rework.
• Reviewing document routing, imaging quality, and client-specific delivery instructions.
• Resolving routine exceptions, including mismatched client information and incomplete delivery instructions.
• Preparing daily reporting, workflow dashboards, and end-of-day summaries to identify risks and escalation items.
• Supporting processing activities such as data entry, scanning, imaging, emailing, and document distribution.

Skills

Data entry

Time management

Attention to detail

Communication

Education

Bachelor's degree

Tools

Microsoft Office

Email & scanning

Job description

Computershare U.S. in Frisco, TX is seeking a detail‑driven Data Entry Specialist for an onsite role in our Document Services team, offering a collaborative, inclusive workplace and learning opportunities.

You will process documents via USPS, UPS, and in person, open and sort mail, meet SLAs, assist with workflow across locations, and support daily reporting and dashboards. Excellent data entry, organization, time management, and communication are essential.