Onsite Desktop Technician II: Enterprise Deployments

Experis (Austria); Baltimore (MD); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

401(k) matching

Weekly pay

Job summary

ManpowerGroup is seeking a Desktop Technician for an enterprise financial services client in Baltimore, MD. You will image, configure, and deploy end-user devices across large deployment initiatives and support the device readiness lifecycle. This fast-paced role emphasizes quality, security, and collaboration with cross-functional teams.

The position is onsite with occasional travel between Baltimore and Owings Mills. Pay range $20-$25 per hour on a 12-month contract.

Qualifications

• Windows 11 imaging, configuration, validation and troubleshooting.
• Experience with Intune, Autopilot, SCCM, and Company Portal.
• Working knowledge of Microsoft 365, OneDrive, BitLocker, Zscaler, device drivers, wired and wireless connectivity, and endpoint security agents.
• ServiceNow experience and/or ticket-based workflows and documentation expectations.
• Customer-service oriented mindset with ability to work independently and collaborate across teams.

Responsibilities

• Image, configure, reimage, and prepare laptops, virtual machines, and desktops according to firm standards.
• Perform QA checks to validate Microsoft 365 apps, drivers, network connectivity, BitLocker, Zscaler, OneDrive, security agents, and overall device readiness.
• Prepare and deploy devices for new hires, hardware refreshes, emergency replacements, and large-scale rollout initiatives.
• Manage device-configuration tasks and maintain asset, status, ownership, and work-note records in ServiceNow.
• Coordinate device handoffs and issue resolution with Asset Management, Desktop Support, workstation engineering, remote build technicians, and onsite teams.
• Install software, confirm associate requirements, and support VDI, Windows 365, Windows upgrades, and other deployment initiatives.

Job description

ManpowerGroup is seeking a Desktop Technician for an enterprise financial services client in Baltimore, MD. You will image, configure, and deploy end-user devices across large deployment initiatives and support the device readiness lifecycle. This fast-paced role emphasizes quality, security, and collaboration with cross-functional teams.

The position is onsite with occasional travel between Baltimore and Owings Mills. Pay range $20-$25 per hour on a 12-month contract.