Onsite Desktop Deployment Specialist

Alderson Loop; Owings Mills (MD); Vor Ort; USD 55.000 - 75.000; Vollzeit

Zusammenfassung

Alderson Loop in Maryland is seeking a Desktop Deployment Analyst to support a large-scale desktop modernization project, performing deskside setups, equipment swaps, device configuration, and software deployments as associates transition to updated laptop and Windows 365 environments. The role is on-site five days a week with monthly deployment targets leading up to a September 2027 cutover.

Openings available in Owings Mills, MD and Downtown Baltimore, MD, offering hands-on desktop deployment

Qualifikationen

• 1–3 years of desktop/support experience.
• Hands-on experience with laptops, monitors, docking stations, and peripherals.
• Familiarity with Windows configuration, software installation, and basic troubleshooting.
• Experience configuring thin clients and Windows 365 environments.
• Experience with ServiceNow or similar ticketing systems.
• Proficient in using Excel for documentation.

Aufgaben

• Perform deskside equipment installations and swaps including laptop setups and peripheral connections.
• Configure and prepare laptops, thin clients, and Windows 365 environments for user deployment.
• Deploy software and verify applications are installed and functioning.
• Test equipment, connectivity, and configurations; troubleshoot deployment issues.
• Document deployment activities and outstanding issues using Excel and a ticketing system.
• Meet monthly deployment targets within the project timeline.

Jobbeschreibung

Alderson Loop in Maryland is seeking a Desktop Deployment Analyst to support a large-scale desktop modernization project, performing deskside setups, equipment swaps, device configuration, and software deployments as associates transition to updated laptop and Windows 365 environments. The role is on-site five days a week with monthly deployment targets leading up to a September 2027 cutover.

Openings available in Owings Mills, MD and Downtown Baltimore, MD, offering hands-on desktop deployment