Onsite Desktop Support Technician - Direct Hire

F2Onsite; Whitehouse Station (NJ); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company is seeking an Onsite Desktop Support Technician to provide essential IT support. The role involves advising staff, resolving support requests, and configuring hardware. Ideal candidates will have strong communication skills and relevant technical experience.

Qualifications

• Technical certification or 1-2 years relevant experience required.
• Knowledge of relevant hardware and software necessary.

Responsibilities

• Advise staff on IT procedures and support queries.
• Receive, document, and resolve support requests.
• Configure desktops and perform routine inspections.

Skills

Windows 10

Good communication

Documentation

Customer service

Interpersonal skills

Education

Technical certification

1-2 years relevant experience

Job description

Join to apply for the Onsite Desktop Support Technician - Direct Hire role at F2Onsite

Immediate need for an Onsite Desktop/End User Support Technician with 2 years of experience.

• Skills required include: Windows 10, imaging, deployments, hardware break/fix on desktops and laptops, end user support, MS applications, remote tools, ticketing systems, and good communication and documentation skills.

Job Description

• Advise staff on IT procedures and support queries.
• Receive, document, and resolve support requests.
• Configure desktops, routers, modems, and perform routine inspections.
• Update operating systems and software as needed.
• Assist with hardware/software purchases and upgrades.
• Provide staff training suggestions.

Requirements

• Technical certification or 1-2 years relevant experience.
• Knowledge of relevant hardware and software.
• Customer-specific certifications may be required.

Skills

• Excellent communication and customer service skills.
• Strong interpersonal skills.
• Ability to follow instructions and lift up to 50 lbs.
• Own a basic repair kit.

Additional Information

• Background checks and drug testing may be required.
• Work hours are fixed and not flexible.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology