Onsite Desktop Support Specialist

Artech Information System LLC; Blaine (WA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading IT staffing company is seeking a Desktop Support Representative for onsite support in Blaine, WA. The role involves diagnosing and resolving complex Microsoft OS and Office product issues while providing effective customer-facing technical support. Candidates should have strong communication skills and the ability to work at various client locations. This position offers a contract duration of over a year, with the possibility of extension.

Qualifications

• Experience diagnosing complex Microsoft OS and Office product issues.
• Ability to configure and install applications and PCs.
• Strong verbal and written communication skills.

Responsibilities

• Diagnose and remedy complex Microsoft OS problems.
• Configure and install applications and PCs.
• Provide customer-facing Windows-based technical support.

Skills

Microsoft OS troubleshooting

Office product support

Effective communication

Customer-facing support

Ticketing systems experience

Job description

A leading IT staffing company is seeking a Desktop Support Representative for onsite support in Blaine, WA. The role involves diagnosing and resolving complex Microsoft OS and Office product issues while providing effective customer-facing technical support. Candidates should have strong communication skills and the ability to work at various client locations. This position offers a contract duration of over a year, with the possibility of extension.