Onsite Deskside IT Support Technician

Talentify; Phoenix (AZ); On-site; USD 52,000 - 76,000; Full time

Job summary

Kyndryl is seeking a Deskside Support professional to provide hands-on IT support at a client site in Tucson, AZ. You will troubleshoot hardware and software issues across multiple devices, coordinate with alliance partners, and ensure SLA/XLA targets are met.

This role demands teamwork and a proactive mindset in a dynamic tech environment. The ideal candidate has 5+ years of experience, strong communication skills, and a customer-focused approach.

Qualifications

• 5+ years of experience providing IT support.
• Experience working in a customer facing environment.
• Strong communication skills including email, phone and in-person.

Skills

IT support

Customer facing

Education

Bachelor's degree in Computer Science / IT

Job description

Kyndryl is seeking a Deskside Support professional to provide hands-on IT support at a client site in Tucson, AZ. You will troubleshoot hardware and software issues across multiple devices, coordinate with alliance partners, and ensure SLA/XLA targets are met.

This role demands teamwork and a proactive mindset in a dynamic tech environment. The ideal candidate has 5+ years of experience, strong communication skills, and a customer-focused approach.