Onsite Deployment Lead, Physical AI Systems

Socket.dev; Hagerstown (MD); On-site; USD 160,000 - 180,000; Full time

Job summary

Dexterity is seeking a Forward Deployed Transformation Lead (Physical AI) to oversee onsite deployment execution for a major customer program in the Hagerstown, MD area. You will coordinate site readiness, installation, commissioning, training, and handoff, working with customer operations, Product, Field Engineering, and Services teams.

This role requires strong technical judgment, disciplined execution, and excellence in communication with customer leadership and internal teams, with regular

Qualifications

• 7-10 years of experience leading complex technical deployments involving robotics, industrial automation, warehouse automation, material handling systems, or similar industrial environments.
• Experience operating at a Manager, Site Execution Lead, Technical Program Manager, Deployment Manager, Operations Manager, or similar leadership level.
• Strong technical literacy across robotics, automation, controls, electrical and mechanical systems, industrial equipment, or comparable technologies.
• Ability to interpret engineering drawings, technical specifications, commissioning plans, acceptance criteria, and project documentation.
• Experience managing vendors, systems integrators, contractors, field service providers, and installation teams.
• Proven ability to assess technical readiness and operational readiness independently.
• Strong project execution, risk management, and escalation management skills.
• Excellent communication skills with technical teams, customer stakeholders, site leadership, and executive audiences.
• Demonstrated ability to balance operational objectives, customer needs, safety requirements, and deployment timelines.
• Willingness to be onsite regularly throughout deployment, commissioning, and stabilization activities.

Responsibilities

• Maintain an integrated execution plan across site readiness, installation, commissioning, training, support readiness, and operational handoff activities.
• Lead day-to-day coordination with systems integrators, subcontractors, vendors, customer stakeholders, and internal Dexterity teams. This also includes management and coordination with Dexterity's partners to enable successful solution deployment.
• Drive execution accountability through structured tracking of owners, milestones, blockers, risks, and escalations.
• Review technical documentation including Statements of Work (SOWs), engineering drawings, requirements documents, responsibility matrices, commissioning plans, safety documentation, and acceptance criteria.
• Audit field execution against approved technical requirements and project scope.
• Manage deployment punch lists and drive closure through documented evidence and verification.
• Validate completion evidence including commissioning reports, inspection records, test results, training completion records, customer signoffs, and acceptance documentation.
• Identify and resolve gaps between reported completion status and actual operational readiness.
• Track schedule performance, critical-path dependencies, scope risks, and deployment readiness metrics.
• Escalate issues proactively with clear recommendations and recovery plans.
• Partner with customer operations leaders to support decisions involving workflow design, staffing, throughput objectives, operating windows, and system utilization.
• Capture deployment lessons learned and contribute to continuous improvement of Dexterity deployment methodologies and playbooks.
• This role begins with end-to-end ownership of a major customer deployment and offers opportunities to expand across multiple sites, regions, and customers as Dexterity continues to scale.

Skills

Robotics

Industrial automation

Site execution

Vendor management

Project leadership

Technical judgment

Communication skills

Job description

Dexterity is seeking a Forward Deployed Transformation Lead (Physical AI) to oversee onsite deployment execution for a major customer program in the Hagerstown, MD area. You will coordinate site readiness, installation, commissioning, training, and handoff, working with customer operations, Product, Field Engineering, and Services teams.

This role requires strong technical judgment, disciplined execution, and excellence in communication with customer leadership and internal teams, with regular