Onsite Data Center Technician - Hardware & Server Ops

Google; Council Bluffs (IA); On-site; USD 86,000 - 118,000; Full time

Job summary

Google is seeking an Operations Technician to install, configure, test, troubleshoot and maintain hardware and server software across data center environments. The role involves moving equipment, handling components, and coordinating with teams to meet project requirements.

The position requires 100% onsite work in a fast-paced, cutting-edge infrastructure setting. Google emphasizes safety, reliability, and cross-functional teamwork in supporting hyperscale operations.

Qualifications

• Bachelor's degree or equivalent practical experience.
• Completion of the Google IT Support Professional Certificate program.
• 2 years of experience diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols.
• Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g. Systems Administration, Network Deployment Engineer, Help Desk Technician, etc).
• Experience working within a data center or network operation center environment.
• Ability to collaborate and partner with teams to overcome challenges, and to adapt to changes in a dynamic work environment.

Responsibilities

• Deploy and operate new data center infrastructure across projects or functions.
• Report issues and follow data center procedures to troubleshoot and diagnose straightforward issues with equipment or infrastructure as they arise, and applying the resources needed to resolve identified issues.
• Maintain the security and integrity of data, track various forms of media to check for standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
• Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, in a team setting.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with defined solutions and limited guidance.

Skills

Heavy lifting/physical strength

Troubleshooting OS/Hardware/Networking

Component-level repairs

Non-standard hours

Travel availability

Collaboration

Data center experience

Education

Bachelor's degree or equivalent

Google IT Support Professional Certificate

Job description

Google is seeking an Operations Technician to install, configure, test, troubleshoot and maintain hardware and server software across data center environments. The role involves moving equipment, handling components, and coordinating with teams to meet project requirements.

The position requires 100% onsite work in a fast-paced, cutting-edge infrastructure setting. Google emphasizes safety, reliability, and cross-functional teamwork in supporting hyperscale operations.