Onsite Data Center & IT Facilities Lead

The University of Iowa; Iowa City (IA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Benefits package

Paid vacation

Job summary

The University of Iowa is seeking a Senior IT Support Consultant for on-site work at the Medical Center University Campus. The role focuses on HCIS Data Center Facilities management, monitoring MEP aspects, capacity planning, and 24x7 response to incidents.

You will escort contractors, manage MEP capital projects, support server/network equipment, and document all activities using Microsoft Office. A valid driver’s license and strong communication skills are required.

Qualifications

• Background in installing networked rack equipment with wire management.
• Excellent written and oral communication.
• Ability to move and install equipment.
• Valid driver’s license and UI Fleet Safety standard.
• Experience with large UPS systems and the infrastructure upstream and downstream.
• Experience with Johnson Controls, Siemens, StruxureWare, or other SNMP/Modbus platforms.
• Understand network topologies and Cisco equipment.
• Customer support skills with good communication and collaboration.
• Strong writing and documentation skills.
• Proficiency in Microsoft Office for communication and documentation.

Responsibilities

• Monitor and respond to data center MEP concerns and capacity planning.
• Support troubleshooting of server hardware, networks, and telecom equipment.
• Escort contractors into IT spaces for installations or projects.
• Manage MEP capital and operational projects related to HCIS Data Centers.
• Maintain compliance with safety standards and documentation practices.

Skills

Network equipment installation

Server hardware support

Documentation

Communication skills

Cable/wire management

MS Office

Driver's license

UPS systems

SNMP/Modbus platforms

Cisco networking

Tools

Johnson Controls

Siemens

StruxureWare

SNMP/Modbus

Cisco

Job description

The University of Iowa is seeking a Senior IT Support Consultant for on-site work at the Medical Center University Campus. The role focuses on HCIS Data Center Facilities management, monitoring MEP aspects, capacity planning, and 24x7 response to incidents.

You will escort contractors, manage MEP capital projects, support server/network equipment, and document all activities using Microsoft Office. A valid driver’s license and strong communication skills are required.