Onsite Customer Support Specialist — Downtown Dallas

Addison Group; Dallas (TX); On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

Downtown location

Stable setting

Supportive team environment

Medical

Dental

Vision

401K

Job summary

Addison Group in Dallas, TX is seeking a dedicated Customer Service Representative to handle incoming calls and emails in a fast-paced, onsite environment.

You will provide accurate information, resolve issues promptly, and document interactions clearly while collaborating with teammates to ensure a seamless customer experience. The role offers stable hours and room to grow within a professional setting.

Qualifications

• 2+ years of customer service experience required
• Strong communication and interpersonal skills
• Ability to work independently and in a team setting
• Reliable and detail-oriented
• Proficient in basic computer skills

Responsibilities

• Answer and respond to customer inquiries via phone and email
• Provide accurate information and resolve customer issues in a timely manner
• Document all customer interactions clearly and professionally
• Collaborate with team members to ensure a seamless customer experience
• Perform general administrative and support tasks as needed

Skills

Customer service

Communication

Interpersonal skills

Teamwork

Detail-oriented

Computer skills

Job description

Addison Group in Dallas, TX is seeking a dedicated Customer Service Representative to handle incoming calls and emails in a fast-paced, onsite environment.

You will provide accurate information, resolve issues promptly, and document interactions clearly while collaborating with teammates to ensure a seamless customer experience. The role offers stable hours and room to grow within a professional setting.