Onsite Customer Success Associate I

Conduent; Hamilton Township (NJ); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Competitive hourly pay

Benefits from day one (medical, dental

Paid time off and holidays

Paid training

Career growth opportunities

Supportive work environment

Job summary

Conduent in Hamilton Square, NJ is seeking an onsite Customer Experience Associate I to handle inbound calls and deliver a high-quality customer experience in a fast-paced call center. You will resolve inquiries, update records, and work toward performance goals.

This position offers competitive hourly pay, comprehensive benefits from day one, paid training, and opportunities for growth in a supportive team environment.

Qualifications

• High school diploma or GED is required.
• Minimum of 6 months of call center, customer service, or dispatch experience.
• Strong communication and customer service skills.
• Ability to work in a fast-paced call center environment.
• Basic computer skills and ability to navigate multiple systems.
• Reliable attendance and strong work ethic.
• Ability to successfully complete a background check.

Responsibilities

• Provide professional customer service support via inbound calls.
• Handle high-volume call center interactions efficiently and accurately.
• Resolve customer inquiries, issues, and complaints in a timely manner.
• Maintain accurate records through data entry and system updates.
• Follow company processes, compliance standards, and quality guidelines.
• Meet productivity, attendance, and performance metrics.
• Collaborate with team members to improve customer satisfaction.

Skills

Call center experience

Clear communication

Fast-paced environment

Data entry

Reliable attendance

Background check

Education

High school diploma or GED

Tools

Basic computer skills

Job description

Conduent in Hamilton Square, NJ is seeking an onsite Customer Experience Associate I to handle inbound calls and deliver a high-quality customer experience in a fast-paced call center. You will resolve inquiries, update records, and work toward performance goals.

This position offers competitive hourly pay, comprehensive benefits from day one, paid training, and opportunities for growth in a supportive team environment.