Onsite Customer Service & Sales Specialist – 1st Shift

SIG SAUER Careers; Tualatin (OR); On-site; USD 38,000 - 54,000; Full time

Job summary

SIG SAUER, Inc. is seeking a Customer Service Representative for 1st shift on site in Tualatin, OR.

This full-time role supports direct product consumers with repairs, sales, and product knowledge, serving as the key link between customers and SIG SAUER through phone, email, and other communications. The position requires a bachelor’s degree or equivalent experience, strong communication skills, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Bachelor’s degree or experience equivalent.
• Experience with Customer Service, Sales or working in a Call Center.
• Excellent organizational, interpersonal, verbal, and writing skills.
• Ability to adapt to changing priorities and responsibilities in a dynamic and fast-paced environment.
• Demonstrated ability to effectively prioritize multiple projects to manage on-time results and execution.
• Self-motivated and customer focused.
• An “A” type personality: passionate, attention to detail, and high energy.

Responsibilities

• Responds to incoming inquiries for new orders, warranty claims, pricing, availability, general inquiries and support for all product lines.
• Maintain a professional and positive demeanor to optimize customer satisfaction where possible.
• Sell products and accessories to consumers that support their described needs.
• Collaborate with finance, legal, marketing, IT and other internal teams to best serve our customers.
• Utilizes several different programs to manage orders, returns, repairs, interactions and research technical requirements/questions.
• Communicates trends in customer inquiries to management.
• Attend customer facing tradeshows when opportune.
• Miscellaneous duties as assigned.

Skills

Customer service

Sales

Call center

Organization

Interpersonal skills

Verbal communication

Written communication

Priority management

Adaptability

Self-motivation

Attention to detail

High energy

Education

Bachelor’s degree

Experience equivalent

Job description

SIG SAUER, Inc. is seeking a Customer Service Representative for 1st shift on site in Tualatin, OR.

This full-time role supports direct product consumers with repairs, sales, and product knowledge, serving as the key link between customers and SIG SAUER through phone, email, and other communications. The position requires a bachelor’s degree or equivalent experience, strong communication skills, and the ability to manage multiple priorities in a fast-paced environment.